Last Updated: May 1, 2026

1. Introduction

WoodworkingGuys (“we,” “our,” or “us”) operates the website woodworkingguys.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and shipping/billing address when you place an order or contact us
  • Payment information (processed securely through Stripe — we do not store your full card details)
  • Project details, dimensions, wood preferences, and any files you upload when requesting a custom quote
  • Communications you send us via email or our contact form

We also automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status, shipping, and delivery
  • Respond to your quotes, inquiries, and customer service requests
  • Send you order confirmations, receipts, and important account updates
  • Improve our website, products, and services
  • Send you promotional communications (only if you have opted in)
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shipping carriers (UPS, FedEx, freight companies) to fulfill your order
  • Payment processors (Stripe) to process your payment securely
  • Email service providers to send transactional and marketing emails
  • Analytics providers (such as Google Analytics) to understand site usage
  • Law enforcement or government agencies if required by law

5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website, including the shopping cart.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through Stripe, a PCI-DSS compliant payment processor. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order records are typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@woodworkingguys.com.

9. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: